Real-Time Monitoring
The Avidbots Command Center supports automated alerts to mobile devices for events such as cleaning completion and performance, required water changes, routine maintenance and other activities. The Command Center allows you to access real-time video of your Neo – providing you with valuable insight into the cleaning operation when you’re away.
Remote Assistance
Neo is a very smart robotic floor cleaning machine – however there will be times when it will eventually get stuck when cleaning; that’s not a problem though. Avidbots’ Remote Assistance service supports every Neo robot 24/7/365 with a dedicated Avidbots team, who are on stand-by for each cleaning operation around the world in real-time, tracking Neo as it cleans. Should an issue occur, our experts can remotely assist Neo in getting back on track using the onboard cameras. Additionally, our experts have the ability to investigate and often resolve stops.
